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Our Services / Consulting

Our Consulting team is made up of highly trained and experienced sales tax experts who provide our tax clients with high value services. This group also provides advanced advisory services to manage a variety of special projects.

High Value Services


Profit Recovery

Our sales tax review engagements are designed to produce the maximum supportable recoveries, often resulting in unexpected profits in the six or seven figure range. These engagements also provide a snapshot of our clients’ Canadian sales tax processes and systems.

With this snapshot, and our extensive range of deliverables, we partner with our clients to help align resources and processes to ensure on-going compliance and process improvement. The collaborative approach taken by our tax professionals during our review is continued after the engagement through our dedication to client training and on-going research assistance.

These post-review support services are typically provided to clients at no additional cost.

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Process Improvement

We facilitate sales tax process improvement via four support programs:

Process Improvement Report

To assist clients in streamlining their processes, we provide a Process Improvement Report at the conclusion of every review engagement. This report is an excellent ’executive summary’ of the results of our review. It outlines all recoveries identified by us and offers an analysis and discussion of the types of anomalies noted during the review process. It also provides a roadmap, with detailed recommendations to assist organizations with correcting the structural issues that led to those anomalies, to minimize them going forward. The report also highlights, in detail, any operational challenges faced by the client in the processing of Canadian sales tax, with the net objective of maximizing the profitability of the finance, tax, A/P and purchasing departments. Both this report and our client service professionals play significant roles in the transfer of sales tax knowledge to keys members of the organization.

Sales Tax Courses

Our Sales Tax Courses help optimize the understanding of sales tax issues and processes at each level of your organization. As a client, these in house and web based tax courses are available to you on a regular basis. They range in content from basic GST/HST and PST to detailed leading-edge subjects. The overall intent of these courses is to help your organization increase capabilities, enhance knowledge and maintain compliance. These courses also qualify for professional development credits within the Canadian Institute of Chartered Accountants, Society of Certified General Accountants and the Certified Management Accountants Association.

Publications

Regular emails, on-line publications and our website provide access to information that can help prevent errors and inconsistencies.

These publications keep you updated on legislative changes, budget highlights, and practical issues facing all corporate taxpayers.

In addition, we will send you, via email, releases of immediate response tax issues, budget changes and other breaking news.

On-Line NewsHub

Our NewsHub is updated frequently to include the latest tax news, legislative highlights and quick access to our expertise. Visitors can subscribe to receive automatic notifications for information of interest.

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Liability Identification

Our commitment to assisting our clients with maximizing Canadian sales tax compliance includes our Liability Identification Report. This report is a customized summary of exposures noted during the course of our sales tax review. It includes a discussion of the sales tax rules surrounding identified exposures and provides legislative documentation to support the discussion.

This report, along with access to our client service professionals, demonstrates a commitment to a collaborative process that assists clients in identifying and resolving exposure issues where necessary. Advanced liability identification assistance is also available on a per diem basis.

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Research and Advisory Assistance

The collaborative approach taken by our tax professionals during our sales tax reviews is continued after the review through our dedication to on-going Research and Advisory Assistance. This service creates significant value for clients.

Available every business day, your organization will have access to our team of senior tax professionals, including noted tax commentators, to help research any sales tax issues. Our service-driven, collaborative style ensures that staff members are connected directly to our research team, with no voicemail delays. Following our discussion, we provide a documented response to your query, complete with relevant government commentary. Advanced research and advisory assistance is also available on a per diem basis.

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Audit Assistance

In addition to our training and support, we provide Audit Assistance. Should any client be audited by a Canadian tax authority, we offer dedicated and professional assistance with strategies during the audit, and with reviews of proposed assessments.

Our past experience with reviews of such assessments has proven very successful in reducing the amount of final assessments. Advanced audit assistance is available on a per diem basis.

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Advanced Advisory Services

In managing the day to day activities of most organizations, there are often situations where you may not have the necessary resources or in-house sales tax knowledge to ensure proper compliance. Alternatively, you may be challenged with the ever increasing list of special projects that cannot be effectively completed in a timely manner.

Definitive, through our team of experienced sales tax professionals, is able to provide our clients with the necessary assistance to meet their current sales tax needs. We have qualified professionals capable of assisting you in managing a variety of special projects, including but not limited to:

  • On-Call Advisory Services
  • Provincial Sales Tax Harmonization
  • Pension Plan Reporting / Compliance
  • Audit Management / Coordination
  • Assessment Minimization / Audit Defense
  • Focused Liability Identification Reviews
  • Ruling Requests
  • Opinion Letters
  • Staff Augmentation
  • Revenue Stream and Product Tax Status Determination
  • Voluntary Disclosures
  • Corporate Re-Organizations / Mergers & Acquisitions
  • Strategic Planning / Transaction Structuring

We offer these services to our clients at preferred per diem rates. Please contact us directly at 1 877.568.0488 or for more information.

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